Designed to help organizations reduce costs and improve productivity, Unified Communication intends to simplify and integrate all forms of business communications. With an increasingly mobile workforce, businesses are seldom centralized in one location, Unified Communications facilitates this on-the-go, always-available style of communication, aiming to optimize business processes, manage business flows and reduce communication limits.

This set of products is the integration of unified communications services such as messaging, telephony, instant messaging and presence, unified conferencing and voice mail. Unified Communication allows organizations to streamline communication, increase operational flexibility and reliability, amplify protection and control, and build on an open and extensible unified communications platform.

Microsoft Unified Communications incorporates the latest version of Microsoft outstanding products essentially Exchange Server, Office Communications Server 2007, Exchange Online, Office Communications Online , Live Meeting and integration with soft switches. Hence, it is suitable for all types of business SME’s where the Capital Telecom team can tailor these service features to specific fields.